BOOKING TERMS & CONDITIONS:
Registration forms: Please ensure you fill out the online registration details correctly, including the class you would like to attend. If you would like to change class once confirmation has been sent I will try my best to swap however this could be difficult, especially if the term has begun and classes are full, therefore it is not always guaranteed.
Confirmation: You will receive confirmation via e-mail once your baby’s booking is confirmed. Once you have completed registration it indicates you have read and agreed to the terms and conditions as detailed below (fees are non-returnable and non-transferable).
Health and safety: Babies must be supervised at all times and remain the responsibility of their parents. We politely request adults remove their shoes during class. Please make your class leader aware if your child has any allergies or special requirements/ medical conditions. Drinks (other than baby milk) and food are not allowed in the play area or the activity area.
Illness: Babies should be kept at home if they are ill or have a serious infection. If a serious infection has occurred please inform me so that other parents can be informed.
Other Siblings: Our classes are designed for babies from the age of birth to 13 months only. All older children are unfortunately unable to attend our classes due to health and safety reasons. I am sorry for any inconvenience caused.
Refunds/ Cancellations of classes: All places are non-refundable/ non-transferrable. Regretfully no concessions can be made for missed sessions or holidays within a booking. You are welcome to offer your place to a friend as a gift. If you want to offer your place to another, please notify me as soon as possible so I can amend my registers.
We will endeavour to run classes during bad weather e.g. treacherous snow conditions. However, should classes need to be cancelled you will be notified by text or email. Alternatively, you can contact me at any time on 07939269122. Baby Sensory has the right to cancel classes without refund in exceptional circumstances beyond my control (fire, flood, treacherous snow etc) but if possible I will run a catch up class at an alternative time.
Data Protection: The information on registration form contains personal data. Baby Sensory will record, process and keep your personal information secure in accordance with the Data Protection Act 1998. Information will not be passed/sent out to a third party.
Confidentiality: Baby Sensory prides itself on creating original and unique ideas to ensure and deliver a top quality service. Certain content and information provided throughout our classes are copy written and under ownership of Baby Sensory. Baby Sensory grants you a limited, personal license to use ideas for home use only. Baby Sensory kindly asks customers not to copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Baby Sensory materials in any manner such as use of ideas in a public place, promotional event without permission from the copyright holders.
Photographs: While the atmosphere we encourage at Baby Sensory means that parents, carers, grandparents and friends should feel comfortable taking photographs/videos of their children enjoying Baby Sensory, we would ask that you focus on your child and ask that everyone remains sensitive to the feelings of others. Baby Sensory Sunderland cannot be held liable for the actions of third parties.
Valuables: Baby Sensory Sunderland cannot accept any responsibility for the loss or damage of any of your personal possessions.
BABY SENSORY PARTIES!!
You can enjoy your very own Baby Sensory party to celebrate your baby's first Birthday, Christening/Baptism or other special occasion at your own home or private venue - simply ask me for more details.
Looking for an unusual baby gift? You can now buy class vouchers in multiples of 1, 5 and 10. Please contact me if you would like to purchase these as a gift or for yourself.
BABY SENSORY SHOP
Baby Sensory activity items and Baby Sign books (written by Dr. Lin Day) are available to buy in all classes, along with the exclusive Baby Sensory songs CD and Baby Sign Sheet for "Say Hello to the Sun" and a variety of other baby toys and sensory items approved by Dr Lin Day are available to order online or through me in classes.
If you have any questions please dont hesitate to call me on 07939269122.